What are my shipping options?
Standard: 14-30 Business Days
Applicable delivery area: New Zealand, United States, Canada, United Kingdom, France, Spain, Germany, Netherlands, Ireland, Austria, Belgium, Denmark, Finland, Luxembourg, Norway, Portugal, Sweden, Switzerland, Greece, Italy, South Africa, Lithuania, Pakistan, Bangladesh, Nepal, Sri Lanka, Turkey, India, Brazil, Hong Kong, Taiwan, Japan, Philippine, Malaysia, Thailand, Singapore, Indonesia, Vietnam, Australia
Payment methods:
PayPal, visa, MasterCard, Maestro and payments supported by stripe
If you have any questions about www.chinesetea4u.com, Feel free to contact us. We are ready to provide the best services to you.
When will my order be shipped?
Most orders are shipped in 1 to 5 business days.
Handling time: 1 – 5 Business days (Monday to Friday) 8am-6pm EST
Transit time : 14 – 30 Business days (Monday to Friday) 8am-6pm EST
What should I do if my order is late?
If the expected delivery time listed with your preferred shipping expires and tracking information doesn’t help, be sure to contact us. Your order may be delayed because no one was available to accept delivery. If you are not present when trying to deliver, the carrier will try a second time and often a third time. If delivery has not yet been made, the shipment will be returned to our warehouse. You must report any non-delivered order within 25 days of the order date.
How do I contact you?
If you have any questions that are not on this FAQ page, please email us at info@chinesetea4u.com
What if my package is damaged when it is delivered?
If your package is damaged you can refuse delivery at no cost. Please contact us immediately so that we can rectify the situation.
Send us an email at info@chinesetea4u.com and send your item to No.85 Sha Tai Nan Lu Tianhe, Guangzhou, China
Mon-Fri 8am-6pm EST
Thank you for shopping with us! Have a great day!